> ## Documentation Index
> Fetch the complete documentation index at: https://docs.propilotapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Deal Terms

> Set default inspection, closing, and earnest money terms that fill offer placeholders in templates and outreach.

Deal Terms are your organization's default offer terms: inspection window, closing timeline, and
earnest money. When a template or message uses offer placeholders, the values come from this
page, so your whole team starts from the same offer language without retyping timelines on every
deal.

<Info>
  **Key things to know**

  * Deal Terms fill the {"{{inspection_period}}"}, {"{{closing_period}}"}, and {"{{earnest_money}}"} placeholders in [Message Templates](/features/message-templates).
  * The offer price formula (Offer Base and Discount) is pinned from the My Offer panel when contacting an agent, not here. See [Bulk Messaging](/features/bulk-messaging).
  * Defaults apply to new messages and placeholder previews. Already-sent messages never change.
  * Only admins can save. Click **Save Deal Terms** to apply, or **Reset** to restore the standard defaults.
</Info>

## Where to find it

Open **Settings** from the sidebar, then **Advanced Settings > Organization > Deal Terms**
(between Rehab and Deal Tags).

## Fields on this page

### Timeline

| Field                   | What it does                                                                                                                | Default | Allowed range |
| ----------------------- | --------------------------------------------------------------------------------------------------------------------------- | ------- | ------------- |
| **Min Inspection Days** | The inspection period quoted in offers. The {"{{inspection_period}}"} placeholder renders this value, for example "14 days" | 14      | 0-60 days     |
| **Max Inspection Days** | The upper bound of the inspection window for offer language that quotes a range                                             | 21      | 0-60 days     |
| **Closing Days**        | The closing timeline quoted in offers. The {"{{closing_period}}"} placeholder renders this value, for example "30 days"     | 30      | 0-90 days     |

### Earnest Money

| Field                             | What it does                                                                                                                           | Default                            |
| --------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------- |
| **Type**                          | Choose **Percentage of Price** or **Fixed Amount**                                                                                     | Percentage of Price                |
| **Percentage** / **Fixed Amount** | The earnest money value. The {"{{earnest_money}}"} placeholder renders "1%" for percentage or a dollar figure like "\$5,000" for fixed | 1% (percentage) or \$5,000 (fixed) |
| **Earnest money is refundable**   | Toggle indicating whether your earnest money is refundable in offer terms                                                              | On                                 |

## What this affects

* **Message Templates** - any template using {"{{inspection_period}}"}, {"{{closing_period}}"}, or {"{{earnest_money}}"} resolves those placeholders from this page. See [Message Templates](/features/message-templates).
* **Bulk outreach and sequences** - [Bulk Messaging](/features/bulk-messaging) and [Sequences](/features/sequences) resolve the same placeholders when sending template-based messages.
* **Offer price** - the {"{{offer_price}}"} placeholder is computed from the Offer Base and Discount pinned in the My Offer panel, then rounded to the nearest \$100.
* **Offer materials** - deal materials that quote terms start from these defaults.

## What changes when you update it

* New template-based messages and previews use the updated terms immediately after you save.
* Messages that were already sent are not rewritten.
* A specific deal can still use different terms where the workflow exposes per-deal values, such as editing the message before sending.

## Setup tips

* Set an inspection window your team can actually honor; agents notice when quoted terms slip.
* Keep **Closing Days** aligned with how your funding usually works. Cash buyers can quote shorter closings than financed buyers.
* If you use **Percentage of Price** earnest money, remember the placeholder renders as a percent (for example "1%"), so make sure your template sentence reads naturally either way.
* Review Deal Terms whenever your acquisition strategy or funding changes.

## Limitations

* Deal Terms are organization-wide defaults. There is no per-teammate or per-market set of terms.
* Saving Deal Terms does not send or update any offer. It only changes what placeholders render going forward.
* The {"{{inspection_period}}"} placeholder uses the **Min Inspection Days** value.
* Only admins and owners can save changes; members see the page as view only.

## Common questions

<AccordionGroup>
  <Accordion title="Does this send an offer automatically?">
    No. Deal Terms only set the defaults that offer placeholders and offer language start from.
    Sending messages and offers is always a separate action.
  </Accordion>

  <Accordion title="Where do I set the default offer discount?">
    Open **Contact Agent** on a property, choose the **Offer Base** and **Discount** in the
    **My Offer** panel, then click the pin icon. The pin saves only the base and discount; the
    Rental vs. Flip mode default is pinned from the Deal Calculator. Deal Terms covers timelines
    and earnest money only.
  </Accordion>

  <Accordion title="Why does my template show '14 days' for inspection?">
    The {"{{inspection_period}}"} placeholder renders the **Min Inspection Days** value followed
    by "days". Change that field and save to update what new messages quote.
  </Accordion>

  <Accordion title="Can I override terms on a specific deal?">
    Yes. These are organization defaults. You can edit any message before sending, and deal
    workflows that expose per-deal values use those instead.
  </Accordion>

  <Accordion title="If I change terms, do previously sent messages update?">
    No. Sent messages are a record of what was actually quoted. Only new messages and previews
    pick up the new defaults.
  </Accordion>
</AccordionGroup>