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Deal Hub only shows listings for ZIP codes your organization has added. ZIPs are managed in the Add ZIP Codes window, which combines a map, an add panel, and a slot tracker.
Key things to know
  • Your plan sets how many ZIP slots you have; the window always shows how many are left.
  • Adds and removals are staged first - nothing changes until you click Save ZIP changes.
  • New ZIPs lock for about 90 days after saving before they can be removed.
  • Only organization admins and owners can change ZIP codes.

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Adding ZIPs

1

Open the ZIP manager

If your organization has no ZIP codes yet, organization owners and admins see Add ZIP Codes as the first screen after signing in on phones, tablets, and desktop. This includes people who skipped ZIP codes during Deal Flow Setup. Add and save at least one ZIP before continuing. After you save, a short scanning animation plays, then Deal Hub fills with listings. Other team members see a notice asking them to contact an admin or owner, but they can continue to other parts of the app. The Get Started guide stays minimized until ZIP setup is complete. That guide is only on a computer. You can also open the window anytime from ZIPs next to the Deal Hub title on a phone, or ZIPs in the Deal Hub toolbar on a larger screen, or from Add Your First ZIP if Deal Hub is still empty.
2

Add by state and city

In the add panel, pick a state (step 1), then start typing a city (step 2) and choose it from the suggestions. Picking a city is recommended - the map loads its ZIP boundaries much faster than for a whole state. Click + Add city ZIPs to stage every ZIP in that city at once - the button shows how many ZIPs it will add. If the city has more ZIPs than you have free slots, you’ll be asked to confirm adding as many as fit. To go back to browsing the entire state - for example to pick rural ZIPs outside any city - click View whole state under the city field.
3

Or add a single ZIP

In the same panel, type a 5-digit ZIP in the field under “or a single ZIP” and click Add. The map zooms to the ZIP you added.
4

Or click the map

Once a state is selected, ZIP boundaries for the visible area load on the map. More boundaries load as you zoom or move the map. Click any ZIP area to add it; click it again to remove it from your staged changes. A legend in the corner shows which color means available and which means selected, and a small badge reports loading progress.
5

Watch your slots

The My ZIP Slots panel shows ZIPs you’ve staged for adding first (marked New), followed by every saved ZIP and an Add ZIP button with how many slots are left. The panel header shows the new ZIP count. Tap a saved ZIP to show it on the map, or tap the X to stage it for removal. Staged new ZIPs can be clicked to un-stage them before saving. On a phone the list stays in a short scroll area; use Find a ZIP to filter it. On a larger screen the slots list fills the space under the map and scrolls there.
6

Save

Click Save ZIP changes. A summary next to the button shows what will change (for example “+2 new ZIPs” and “1 removed”), and the save button includes the new ZIP count. If you’re adding new ZIPs, a confirmation explains the lock: “You’re adding 2 new ZIP codes. After you save, they will be locked for 90 days before you can remove them. Continue?” Saving immediately reruns your Deal Hub search with the new ZIP list. Closing the window with unsaved changes asks you to confirm before discarding them.
Related settings: your ZIP slot count comes from your plan. See Advanced Settings > Organization for plan and billing details.

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ZIP slots by plan

If a higher tier is available, the slots panel also shows how many extra slots the next plan adds, with an Upgrade to unlock button that opens your organization settings.

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The removal lock

  • Each saved ZIP shows its removal status: Removable, or a countdown such as Removable in 45d (shown in minutes, hours, or days as the unlock approaches).
  • Locked ZIPs cannot be staged for removal until they unlock. Use the X on a Removable ZIP to stage removal.
  • Removals are staged like adds: removed ZIPs move to a separate area where you can undo them before clicking Save ZIP changes.
  • The lock exists so listing history and market values stay meaningful for areas you scan.

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Restrictions

  • Alaska, Hawaii, and Kentucky are not available in the state picker.
  • Louisville, KY ZIP codes can’t be added; entering one shows “Louisville ZIP codes are not allowed”. Deal Flow Setup also hides Louisville as a metro and city search, and sends anyone who still has one of those ZIPs back to the market step.
  • ZIPs must be valid 5-digit codes; duplicates show “ZIP already saved” or “ZIP already added”.
  • When all slots are used you’ll see “No ZIP slots available” until you remove a ZIP or upgrade.

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Common questions

New ZIPs populate after the next data sync, which runs on a daily cycle. If the ZIP is saved but no listings appear, also check your filters - a tight price range or property type filter can hide everything. Reset filters to confirm.
New ZIPs lock for about 90 days after you save them. The ZIP shows a Removable in countdown until the lock expires; after that it shows Removable and can be removed.
Yes, as long as the ZIP you’re removing is past its lock. Removing it frees the slot immediately, and you can stage the new ZIP in the same session before saving. The new ZIP starts its own lock period.
Only organization admins and owners can add or remove ZIP codes. Other team members can browse listings for the saved ZIPs but can’t change the list.
Nothing - deals already saved to your Deal Pipeline stay there. Removing a ZIP only stops new listings from that area appearing in Deal Hub browse.
+ Add city ZIPs only stages ZIPs that fit in your remaining slots and skips ZIPs you already track. If the city had more ZIPs than free slots, the confirmation told you how many were added.
Click Retry in the map message. The ZIP manager retries only the failed boundaries and keeps the boundaries that already loaded. If the problem continues, close and reopen the ZIP manager before trying again.
A small number of ZIP codes - typically PO-box-only ZIPs - have no mapped boundary in census data. You can still add and track these ZIPs normally; they just don’t draw an outline on the map, and that isn’t an error.