Key things to know
- Current pricing for each plan is shown on the live pricing page and at checkout - this article focuses on what each plan includes rather than exact prices.
- Your live usage against every limit is always visible in Organization > Usage - check it there before upgrading.
- At checkout, the Have a code? field accepts referral codes, access codes, and promo codes - you don’t need to know which kind you have, but only one discount applies per checkout.
- Connecting Quo gives 10% off your ProPilot subscription while it stays connected.
- Only admins and the owner can change the plan or payment details.
Plans at a glance
Growth sits between Starter and Pro - it unlocks the same paid features as Pro with roughly half of Pro’s monthly capacity, for teams that want the full toolset at a smaller scale.See the live pricing page for current prices and the exact
per-plan limits (team members, real estate deals, automated ZIP codes, SMS, emails, voice
minutes, lookups, rent estimates, and phone numbers). Growth’s capacity is
approximately half of Pro’s.
Monthly usage limits
Each plan includes a monthly allowance for metered features. Starter is the smallest, Growth is roughly half of Pro, Pro is the standard paid allowance, and Premium is the largest (often unlimited). The current numbers for every limit are shown on the pricing page and in your checkout summary.Exact limits can be adjusted per organization, so treat the pricing-page values as the standard
ones. Your live usage and remaining quota are always shown in
Advanced Settings > Organization > Usage, along
with the current billing period’s start date.
Change your plan
1
Open Organization settings
Go to Advanced Settings > Organization (admins
and the owner).
2
Start checkout or open the billing portal
Click Manage Plan to open checkout and pick a plan and billing interval (monthly or
annual), or Manage Billing to update your card and view invoices in the billing portal.
3
Apply a code (optional)
In checkout, enter a referral, access, or promo code in the Have a code? field and click
Apply. An Applied badge confirms it, and the summary shows your savings and the new
first-month price. Click Remove to clear it.
4
Complete payment
Finish the secure Stripe checkout. Your new plan and limits apply to the organization right
away.
Codes and discounts
The Have a code? field at the top of checkout accepts every kind of code - ProPilot figures out which type you entered:- Referral codes - shared by another ProPilot organization. You get a discount on your first billable cycle, and after you pay your first invoice the referring organization earns a reward on its next cycle. Referral codes only work before your organization has billing history, and an organization can use one referral code ever. See Organization > Referrals to create your own.
- Access codes - special codes that grant temporary Starter access immediately, without going through checkout at all.
- Promo codes - promotional discount codes; the discount and the new price are shown before you pay.
- Quo Connected Discount - connect Quo for 10% off your ProPilot subscription, applied automatically while it stays connected.
Free trials
Eligible new Starter accounts can begin with a card-free trial and enter the workspace without choosing a plan. A banner shows the remaining trial time and provides Upgrade now and Book a demo actions. Full Starter access ends when the countdown expires unless the organization subscribes to a plan. You can subscribe at any point during the trial - Upgrade now opens the plan comparison, where you can pick a higher plan or select Upgrade to Starter to keep your current plan and start paying right away. Subscribing ends the trial countdown. Only one free trial is available per verified phone number. If that phone has already been used for a ProPilot trial, signup continues to plan selection instead. Paid plans can also include a trial at checkout; its length and eligibility are shown before you confirm. Trials apply only to first-time purchases - if your organization has billing history or has already used a trial, checkout starts the subscription immediately and tells you so up front.Common questions
Where do I see my usage?
Where do I see my usage?
Advanced Settings > Organization > Usage shows
SMS, email, voice minutes, lookups, rent estimates, AI tokens, ZIP codes, and phone numbers
for the current billing period, each with a progress bar against your plan limit.
Who can change the plan?
Who can change the plan?
Admins and the owner. Members don’t see the Manage Plan and Manage Billing buttons,
and the checkout code field is admin-only too.
What happens when I hit a limit?
What happens when I hit a limit?
You’re prompted to upgrade. Metered limits (SMS, emails, lookups, and so on) reset with your
billing period; feature gates like bulk operations and advanced filters/export require a paid
plan (Growth, Pro, or Premium) regardless of usage.
My code didn't work. Why?
My code didn't work. Why?
Common reasons: referral codes can’t be used after your organization has billing history,
an organization can only ever redeem one referral code, you can’t redeem your own
organization’s code, and another discount may already be applied (only one per checkout).
The checkout page shows the specific reason when a code is rejected.
Monthly vs annual - what's the difference?
Monthly vs annual - what's the difference?
The plan and its features are identical; annual billing lowers the effective monthly price.
The exact monthly and annual prices for each plan are shown on the
pricing page and at checkout.
Does disconnecting Quo change my bill?
Does disconnecting Quo change my bill?
Yes - the 10% Quo Connected Discount is removed automatically when Quo is disconnected, and
your subscription returns to standard pricing. See Quo Integration.